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Looking for auto insurance company ratings? Want to know which companies are the most reliable and have the best rates? Read on ...
Auto insurance Company Ratings
There are a number of factors to look for when it comes to auto insurance company ratings - financial strength, customer service, and customer satisfaction. So where do you go to get these ratings?
Financial Ratings
There are two companies that provide insurance company financial ratings:
A.M. Best (ambest.com) rates insurance companies on their financial strength and their ability to pay claims. The safest companies have an "A" rating or better.
Standard and Poors (standardandpoors.com) rates companies on their financial strength and credit ratings. Companies with "A" ratings are your best bet.
Customer Service Ratings
The best place I've found for customer service ratings is Epinions (epinions.com). Here actual customers write about their experiences with a particular company, giving you a behind-the-scenes look at how the company treats its customers and how well they pay their claims.
Customer Satisfaction Ratings
Every state has a department of insurance website, and most of those sites list the consumer complaints filed against insurance companies. The number of complaints a company has compared to other companies gives you a pretty good idea of how well it treats its customers.
If your state's department of insurance doesn't list company complaints, you can see them at the California insurance website (insurance.ca.gov).
Getting the Best Rates
Getting the best auto insurance rate with the best insurance company is simply a matter of comparing rates with different companies. There are insurance comparison websites that give you rates from A-rated companies, and let you to talk with an insurance expert through an online chat service so you can get answers to any questions you may have (see link below).
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